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What if I lost my Air Canada booking reference?

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Can I change my flight and get a new reference number?

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If you booked a Flex, Comfort, or Latitude fare, you’re in luck—these usually allow changes with minimal fees. Basic Economy tickets, however, are non-changeable. Once you complete the change, Air Canada will send a new confirmation email with your updated reference. This new number replaces the old one and is what you’ll use for check-in and future updates. Always double-check your email and save the new reference somewhere secure.

Is there a fee to change my Air Canada booking reference?

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Can I change my Air Canada booking reference through a travel agent?

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If your ticket was booked via Expedia, Priceline, or another third-party site, contact them first. They’ll confirm whether they can modify the booking or if Air Canada needs to step in. If the agent rebooks your flight, you’ll receive a new reference number. Keep both the old and new references handy until your trip is complete. This ensures smooth check-in and avoids confusion at the airport.

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When you change your flight, Air Canada may issue a new reference number. This resets your reservation, and any extras—like seat upgrades—might not carry over. You’ll need to log in again and choose your seats. If you paid for a specific seat, call the number above to request a transfer or refund. Always double-check your seat assignment after any change to avoid surprises at boarding.

Can I change my reference if I booked with Aeroplan points?

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If you booked using points, log into your Aeroplan account and find your trip. You can usually modify it online, but some changes—like switching airlines—require a call. Once changed, you’ll get a new reference number. Keep in mind that changes may cost points or incur fees. Always review your Aeroplan fare rules before making updates.

Can I change my reference for a group booking?

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If you’re changing flights for one or more travelers, Air Canada may issue new references for those individuals. This helps keep the records clean and avoids confusion. Be sure to confirm whether seat selections, baggage, and upgrades carry over. Group bookings can be tricky, so it’s best to call and get clear instructions before making changes.

Can I change my reference if I checked in already?

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If you need to change your flight after check-in, you’ll likely receive a new reference number. This ensures your boarding pass and itinerary reflect the updated details. Just remember: changes close two hours before departure, so act fast. Always confirm your new reference and recheck your seat assignment after any update.

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